At ESMAP, we are committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us (the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.). The purpose of this privacy policy is to inform you what personally identifiable information or personal information we may collect from you when you visit our website, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to users accessing our website from the United States.
Collecting Information About You You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. There may be times (such as when you order a publications and videos), at which we ask you to provide certain information about yourself, such as your name, address, telephone number, Email address, etc. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to receive materials.
Using Information About You We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information about ESMAP. To serve you better, we may combine information you give us online, by phone or fax. We use that combined information to enhance and personalize your experience with us, to communicate with you about our services and events that may be of interest to you. We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours. Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to ESMAP, or others. We may also disclose your personally identifiable information when we believe the law requires it.
Editing, Updating, Correcting and Deleting Information About YouWe want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, please let us know by calling us at 202-473-6137 or by sending us an Email to info@esmap.org. Please be sure to include your Email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your Email address, street address or other personal information with us please contact us the same way. Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you order from us online, we may need to contact you via phone, Email or mail to address questions or issues specific to your order, even if you have opted to not receive communications. Please remember, if you delete certain information (such as shipping and billing information) you may need to re-enter it on our website in order to be able to continue to purchase products online.
CookiesOur website uses "cookies" only to carry session information between certain web pages. Our cookies do not contain personally identifiable information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. You can set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
Links to Third Party Sites Our websites may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.
Policy Changes If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent. This policy was posted in February 2007.
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